Fault Library
Search common parallel rack faults by symptom, cause, or keyword.
High Discharge / Head Pressure
Rack discharge pressure trips high-pressure safeties or runs abnormally high, causing compressors to cut out.
Low Suction Pressure
Suction pressure at the rack runs below the target suction group setpoint, starving cases and pulling compressors down.
Compressor Short Cycling
One or more rack compressors start and stop rapidly, causing wear, oil loss, and poor temperature control.
Compressor Will Not Start
A rack compressor is commanded on by the controller but does not run.
Compressor Tripping on Overload
Compressor motor overload / internal protector trips on high amperage.
Oil Failure / Low Oil Safety Trip
Compressor trips on oil-pressure differential safety or oil-level control on a parallel rack.
Liquid Floodback to Compressors
Liquid refrigerant returns to the compressor crankcase, diluting oil and risking valve/bearing damage.
TXV / EEV Starving (Underfeeding)
Expansion valve underfeeds the evaporator, giving high superheat and a warm case.
TXV / EEV Flooding (Overfeeding)
Expansion valve overfeeds the evaporator, giving low superheat and risking floodback.
Low Refrigerant Charge
System is undercharged, producing flash gas, low suction, and warm cases.
Non-Condensables (Air) in System
Air or other non-condensable gases raise head pressure and condensing temperature.
Condenser Fan Failure
One or more condenser fans (EC or contactor-driven) fail to run, raising head pressure.
Dirty / Restricted Condenser Coil
Airflow restriction across the condenser raises condensing temperature and head pressure.
Evaporator Coil Icing / Frost Build-Up
Ice builds on an evaporator coil, blocking airflow and warming the case.
Defrost Not Working
A case is not completing defrost, leading to progressive ice accumulation.
Refrigerated Case Not Holding Temperature
A display case or walk-in runs above its product temperature target.
Pressure Transducer / Sensor Fault
A failed transducer or temperature sensor feeds the rack controller bad data, causing erratic control.
Phase Loss / Low Voltage
Loss of a phase or low supply voltage trips compressors and condenser fans across the rack.
Receiver Level Too High / Too Low
Liquid receiver level outside the design band affects liquid feed and head-pressure control.
CO2 High Gas Cooler / Discharge Pressure
On a transcritical CO2 rack the high side runs above the optimum gas-cooler pressure target, hurting efficiency and risking high-pressure trips (relief ~1740 psi).
CO2 Flash Tank / Receiver Pressure (Flash Gas Bypass) Fault
The intermediate flash-tank/receiver pressure drifts off target because the flash gas bypass (FGB) valve isn't controlling correctly, upsetting liquid feed to the cases.
CO2 Standstill / Off-Cycle Pressure Rise
With the rack off, warming CO2 raises system pressure toward the relief setting; the standstill unit must hold pressure down or refrigerant is lost.
CO2 MT / LT Booster Compressor Fault
On a booster rack the LT compressors discharge into the MT suction; a staging or capacity problem on either stage upsets both temperature levels.
CO2 Gas Cooler Fan / Coil Restriction
Failed gas-cooler fans or a dirty gas-cooler coil raise the outlet temperature and force higher, less efficient transcritical pressure.
CO2 Moisture / Dry-Ice (Triple Point) Blockage
Moisture in a CO2 system, or letting pressure fall below the triple point (~75 psia / -70°F), can form ice or solid dry ice and block metering devices.
CO2 Oil Management / Return Fault
Oil (PAG/POE for CO2) fails to return or manage correctly across the booster rack, tripping oil safeties.
CO2 Parallel (Flash Gas) Compressor Fault
The parallel compressor pulls flash gas directly from the receiver in warm ambient to boost efficiency. When it won't run or stage, flash gas dumps through the FGB valve to MT suction and efficiency (and MT capacity) suffer.
CO2 Multi-Ejector Fault
On ejector-equipped racks the multi-ejector block recovers high-side pressure energy to lift MT suction gas into the receiver, cutting compressor work. A stuck cartridge or control fault kills the efficiency gain and upsets receiver control.
CO2 High Discharge Temperature / Liquid Injection
CO2 compressors run high discharge temperatures because of the high pressure ratio; if discharge-temp control (liquid/vapor injection or interstage desuperheat) fails, the compressor trips or is damaged.
CO2 MT Suction Pressure High
Medium-temp suction pressure runs above target, warming MT cases and forcing the LT stage to work against a high interstage. Often a staging, flash-gas, or false-load problem rather than a compressor fault.
CO2 Gas Detection / Leak Alarm
A CO2 gas-detection alarm in the plant room or sales area signals a leak. CO2 is heavier than air, colorless, and odorless — rising ppm is an asphyxiation risk and must be treated as a safety event, not just a refrigerant loss.
CO2 Pressure Transducer / Sensor Fault
CO2 control leans heavily on accurate high-side, receiver, and suction transducers. A drifting or failed transducer makes the controller drive valves and compressors to the wrong targets, mimicking many other faults.
CO2 Startup / Charging / Pull-Down Fault
Bringing a CO2 rack online (after service, power loss, or commissioning) has strict pressure rules. Doing it out of order risks dry-ice blockage, relief loss, or nuisance trips.
R-290 Self-Contained Case Not Cooling
A plug-in / self-contained display case running on R-290 (propane) isn't holding temperature. These are sealed hermetic systems with a tiny charge, so most no-cool calls are airflow, condenser, or electrical — not a charge problem.
R-290 Leak / Flammability Safety
R-290 is propane — an A3 flammable refrigerant. Even the small charge in a self-contained case can create a flammable atmosphere near the unit. Handle any leak or sealed-system repair as a fire/ignition hazard first.
R-290 Case Iced-Up Evaporator
The evaporator in a self-contained R-290 case is frosted/iced, blocking airflow so the case slowly warms. Usually a defrost, drain, or airflow issue on the sealed unit.
R-290 Case Compressor / Electrical Fault
The hermetic compressor in a self-contained R-290 case won't start or trips. Often a start component, overload, or controller issue rather than the sealed system.
R-290 Case Condenser Fan Failure
The condenser fan on a self-contained R-290 case has stopped or slowed, so head pressure climbs, the compressor overheats/trips, and the case warms. On plug-ins this is one of the most common no-cool causes — usually a failed EC/PSC fan motor, seized bearing, or blocked coil.
R-290 Case Controller / Configuration Fault
The electronic case controller (e.g. Dixell, Carel, Danfoss on plug-in R-290 cases) is misconfigured, alarming, or reading a bad sensor — so the case won't cool right even though the sealed system and fans are fine. Setpoint, defrost, and probe faults dominate here.